Question 1

How do I choose the right massage?

Accepted Answer

Use the "What experience are you looking for?" selector on the Services page, or choose "First available therapist" and discuss preferences at reception.

Question 2

How much does a Thai massage cost?

Accepted Answer

Prices start from 500 RON for a 60-minute session. The exact price depends on the massage type and duration — see current prices on the Services page.

Question 3

What should I wear?

Accepted Answer

For Traditional Thai Massage you stay dressed (comfortable outfit provided). For oil massages, you undress partially, to your comfort level, under a towel.

Question 4

How early should I arrive?

Accepted Answer

We recommend arriving 10–15 minutes before your appointment for check-in and a moment to relax in the lounge.

Question 5

What is the cancellation policy?

Accepted Answer

Full refund for cancellations made more than 24 hours in advance. No refund for cancellations made less than 24 hours in advance. If we cancel, you get a full refund (100%) or rescheduling.

Question 6

How does payment work?

Accepted Answer

Payment is made at the salon, at the end of your session. We don't process online payments at booking time yet.

Question 7

Can I choose my therapist?

Accepted Answer

Yes, you can choose a specific therapist from the available profiles, or select "First available therapist" for the fastest booking.

Question 8

How do gift cards work?

Accepted Answer

You choose the value or a specific experience and fill in the recipient's details. You are sending a request, not a payment — we will contact you to arrange payment and delivery.

Question 9

How is my data protected?

Accepted Answer

We only collect the data necessary for booking and payment. You can request access to or deletion of your data at any time.

Question 10

Is parking available?

Accepted Answer

Yes, within Oaza Residence (details on the Contact page).

Frequently asked questions